the benefit of trax is that itretains a copy of your mandatory travel card program management completion certificate, as well as the certificates that your cardholders receive for completing the travel card 101 course. if you or your cardholders have successfully completed a trax wbt, but trax doesn’t issue a training certificate – all is not lost! if the person accessed a trax-based wbt via a unit’s sharepoint/training/helpful links page or via a url that opens the module directly, trax won’t be able to issue a certificate and have it be saved to that person’s account. if the pop-up blocker is on, trax won’t be able to issue a certificate upon completion of a wbt. if the completed certificate isn’t showing, it may be that the user didn’t wait enough time for the certificate to display.
so before they submit a ticket, they just need to check if their certificate may have been delayed in posting to the system. − resolution: if the certificate is on the completed tab list, have the person select the print button, which allows them to download/print a copy of the certificate. − resolution: if it is able to update the settings, try having the person re- take the wbt assessment. instead use this final resolution: − final resolution: have the person go to trax > help tickets and request a certificate re-issue. as a reminder, available training options are listed in the trax > training section or browse the travel training program fact sheet.
login to dts completion certificates can be easily printed and provided to apcs or cpms, as needed. while this these wbts are available for anyone, but are best suited for personnel new to the dod and dts. this dts guides 1-5. getting started authorizations vouchers local vouchers group authorizations. dta manual., dts travel card 101 certificate, dts travel card 101 certificate, dts training, defense travel card, dtmo.
information on dts (defense travel system). dts recently updated their system to not need java any longer the 2 courses that you need to take are as follows: dts(basic) – dts travel documents (dts 101) and. programs browser compatibility check complete. your browser meets dts requirements. compatibility details. defense travel , dfas dts, gtc certificate, dts distance calculator, dta army
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